FAQ
Everything you need to know about our services and billing.
We work with any type of companies from b2b super complex SaaS to b2c mobile app, e-commerce website and more – and we have experience doing it!
We work with any type of companies, from start-ups to big corporate and governmental agencies in Luxembourg and abroad.
Moreover, our design process allow us to take on any specific industry-focused project. You are the industry expert, we are your UX/UI expert.
Yes, just let us know if you decide to end your subscription and we will help you out. No hidden notice period, plain and simple!
Of course! Think of our subscription model as a designer or researcher that is a member of your team. You decide and align together the tasks and the timeline.
The best metrics depends on the goal of the project but some include: customer adoption, retention, conversion, time to execute a task, and engagement. There are a number of frameworks such as the System Usability Scale that helps us understand product performance, which we are happy to help with.
Of course, choose the service of your choice or combine multiple-ones. We always like to start a collaboration with an initial call, to align our service proposition to your needs.
We use a problem-solving approach. Whether we’re iterating an existing product or developing a new one from scratch, solving the user’s problem in the simplest way possible is our main concern.
Send us an email if you want to learn more about our process!
We are mostly working remotely, since we have clients all around the world, but we are happy to visit you in person if needed!
You can find additional information about the SME Digital package here.
Our website package includes the design and development of a 4 page marketing website, exclusively for you and your brand.
If you need additional pages, a blog, an online shop, etc, we will provide you with a customised offer.
The Accelerator package is mainly dedicated to start-ups. We want to foster execution and help entrepreneurs bring great ideas to life. With this package, we always start by aligning your needs to make sure our delivery exceeds your expectations.
Most projects require that we start sooner than later and we make sure to be able to start as soon as possible. This means about 1-2 weeks after the offer has been approved.
We offer website development via several development frameworks (Django, Php) but also no-code tools such as Webflow or Elementor.
Well, that’s our secret but thank you!
